PRIVACY POLICY
Last updated: December 29 2025
PupGear Pet Products (“PupGear,” “we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, protect, and share information when you visit or make a purchase from our websites, including but not limited to:
By using our website, you agree to the practices described in this Privacy Policy.
We may collect personal information that you voluntarily provide to us, including but not limited to:
- Name
- Email address
- Shipping and billing address
- Phone number
- Payment information (processed securely by third-party payment providers)
We may also automatically collect certain information when you visit our website, including:
- IP address
- Browser type
- Device information
- Pages visited
- Cookies and similar tracking technologies
How We Use Your Information
We use the information we collect to:
- Process and fulfill orders
- Communicate with you regarding orders, products, or customer service inquiries
- Improve our website, products, and services
We do not sell, rent, or trade your personal information.
Our website uses cookies and similar technologies to improve functionality, analyze traffic, and enhance your experience. You may disable cookies through your browser settings, though some features of the site may not function properly.
Sharing Your Information
We may share your information with trusted third parties only as necessary to operate our business, including:
- Payment processors
- Shipping carriers
- Website hosting and analytics providers
These third parties are required to protect your information and use it only for authorized purposes.
We retain personal information only as long as necessary to fulfill the purposes outlined in this policy, comply with legal requirements, and resolve disputes.
Depending on your location, you may have the right to:
- Request access to the personal data we hold about you
- Request correction or deletion of your personal data
- Opt out of marketing communications
To exercise these rights, please contact us using the information below.
Children’s Privacy
Our website is not intended for children under the age of 13, and we do not knowingly collect personal information from children.
We take reasonable measures to protect your personal information. All payment transactions are encrypted and processed through secure third-party providers. However, no method of transmission over the internet is 100% secure.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
PupGear Pet Products
Email: sales@pupgearpetproducts.com
Phone: 859-241-3004